[mfm-list]Compressor won't open in one MacOS account
Windsor Smith
macfilmmakers@lists.macfilmmakers.com
Sat, 12 Apr 2008 16:28:28 -0700
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Ron,
Whenever a Mac application consistently crashes upon launch and I =20
can't figure out why, the first thing I do is create a clean, new test =20=
account, log in to it, and try to launch the app from there. (You've =20
effectively already done this step.) If the app launches properly in =20
one account but not another, then a likely culprit is some corrupted =20
preference file or application support file buried in the home folder/=20=
directory of the problematic account.
At that point I start either trashing (followed by "Empty Trash") =20
the .plist files in the problematic account which are related to the =20
app, or at least moving them somewhere other than the folder where =20
they usually reside, such as the desktop. Those .plist files are =20
usually in ~/Library/Preferences, often with a file name that looks =20
like "com.<company>.<application>....plist". (Note: Tilde '~' is Unix =20=
shorthand for an account's home directory; for example, ~/Library in =20
my own account would be /Users/windsor/Library.)
If the app still crashes on launch then I perform the same procedure =20
with any other application support files I can find which appear to be =20=
both related to the crashing app, and also specific to the problematic =20=
account. If they exist, they're probably in ~/Library/Application =20
Support.
BTW, I think in most cases you can navigate a Finder window to ~/=20
Library and simply do a local file name search (using the app name as =20=
the search's keyword) to find some likely suspects, but, when I tried =20=
that just now, the search results mysteriously omitted many of the =20
Compressor files that I know exist, including the .plist files; I have =20=
no idea why.
Anyway, that approach has fixed launch problems for me at least three =20=
times in the past; hope it works for you.
-- Windsor Smith
-- Producer/Director/Editor "Parents, Families & Friends" (cable access)
On Apr 12, 2008, at 09:20, Ron Dawson wrote:
> So, I have a new twist with my FCS woes. I reinstalled Final Cut =20
> Studio update and that fixed my previous problem of it bailing out =20
> on launch. That's the good news. The bad news is that now Compressor =20=
> won't open when I'm logged into my main OS account. I just hangs. =20
> When I log into the other OS account, it opens fine. Any bright =20
> ideas? I ran repair permissions.
>
> stats:
> FCP 6.0.2
> Compressor 3.0.3
>
>
> --=20
> Ron Dawson, Creative Director
> (408) 884-1497 ext. 705
> http://www.cinematicstudios.com
>
> Ron Dawson makes the EventDV 25, one of 25 Top Videographers in =20
> Industry as voted by our peers:
> http://www.eventdv.net/downloads/2007EventDV25.pdf
>
> New promo video and website solutions by Cinematic Studios and =20
> liveBooks:
> http://livebooks.com/packages/luminance
>
> Look into these other great resources from Cinematic Studios:
> =95 Video Services for Pro Photographers: =
http://www.cinematicstudios.com/prophoto
> =95 Small Business Tips: http://www.cinematicstudios.com/blog
> =95 Inspirational Audio Podcasts for Pro Photographers and Filmmakers: =
http://www.fstopbeyond.com
> =95 Personal Event Video Production: =
http://www.milestonemomentfilms.com
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<html><body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =
-webkit-line-break: after-white-space; =
"><div><br></div><div>Ron,</div><div><br></div><div>Whenever a Mac =
application consistently crashes upon launch and I can't figure out why, =
the first thing I do is create a clean, new test account, log in to it, =
and try to launch the app from there. (You've effectively already done =
this step.) If the app launches properly in one account but not another, =
then a likely culprit is some corrupted preference file or application =
support file buried in the home folder/directory of the problematic =
account.</div><div><br></div><div>At that point I start either trashing =
(followed by "Empty Trash") the .plist files in the problematic account =
which are related to the app, or at least moving them somewhere other =
than the folder where they usually reside, such as the desktop. Those =
.plist files are usually in ~/Library/Preferences, often with a file =
name that looks like "com.<company>.<application>....plist". =
(Note: Tilde '~' is Unix shorthand for an account's home directory; for =
example, ~/Library in my own account would be =
/Users/windsor/Library.)</div><div><br></div><div>If the app still =
crashes on launch then I perform the same procedure with any other =
application support files I can find which appear to be both related to =
the crashing app, and also specific to the problematic account. If they =
exist, they're probably in ~/Library/Application =
Support.</div><div><br></div><div>BTW, I think in most cases you can =
navigate a Finder window to ~/Library and simply do a local file name =
search (using the app name as the search's keyword) to find some likely =
suspects, but, when I tried that just now, the search results =
mysteriously omitted many of the Compressor files that I know exist, =
including the .plist files; I have no idea =
why.</div><div><br></div><div>Anyway, that approach has fixed launch =
problems for me at least three times in the past; hope it works for =
you.</div><div><br></div><div>-- Windsor Smith</div><div>-- =
Producer/Director/Editor "Parents, Families & Friends" (cable =
access)</div><div><br></div><div><br></div><br><div><html>On Apr 12, =
2008, at 09:20, Ron Dawson wrote:</html><br =
class=3D"Apple-interchange-newline"><blockquote type=3D"cite">So, I have =
a new twist with my FCS woes. I reinstalled Final Cut Studio update and =
that fixed my previous problem of it bailing out on launch. That's the =
good news. The bad news is that now Compressor won't open when I'm =
logged into my main OS account. I just hangs. When I log into the other =
OS account, it opens fine. Any bright ideas? I ran repair =
permissions.<br> <br>stats:<br>FCP 6.0.2<br>Compressor 3.0.3<br><br =
clear=3D"all"><br>-- <br>Ron Dawson, Creative Director<br>(408) 884-1497 =
ext. 705<br><a =
href=3D"http://www.cinematicstudios.com">http://www.cinematicstudios.com</=
a><br><br>Ron Dawson makes the EventDV 25, one of 25 Top Videographers =
in Industry as voted by our peers:<br> <a =
href=3D"http://www.eventdv.net/downloads/2007EventDV25.pdf">http://www.eve=
ntdv.net/downloads/2007EventDV25.pdf</a><br><br>New promo video and =
website solutions by Cinematic Studios and liveBooks:<br><a =
href=3D"http://livebooks.com/packages/luminance">http://livebooks.com/pack=
ages/luminance</a><br> <br>Look into these other great resources from =
Cinematic Studios:<br>=95 Video Services for Pro Photographers: <a =
href=3D"http://www.cinematicstudios.com/prophoto">http://www.cinematicstud=
ios.com/prophoto</a><br>=95 Small Business Tips: <a =
href=3D"http://www.cinematicstudios.com/blog">http://www.cinematicstudios.=
com/blog</a><br> =95 Inspirational Audio Podcasts for Pro Photographers =
and Filmmakers: <a =
href=3D"http://www.fstopbeyond.com">http://www.fstopbeyond.com</a><br>=95 =
Personal Event Video Production: <a =
href=3D"http://www.milestonemomentfilms.com">http://www.milestonemomentfil=
ms.com</a></blockquote></div><br></body></html>=
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