[mfm-list]Compressor won't open in one MacOS account
Ron Dawson
macfilmmakers@lists.macfilmmakers.com
Sat, 12 Apr 2008 19:53:07 -0700
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PROBLEM SOLVED
Moving the Compressor folder from Username/Library/Application Support/ to
deskstop and relaunching solved problem.
On Sat, Apr 12, 2008 at 6:12 PM, Ron Dawson <ron@cinematicstudios.com>
wrote:
> Hey Windsor,
> Thanks so much for the detailed suggestion. I'm writing from my local
> apple store where a Mac tech suggested something similar. He told me to
> remove the Compressor folder from the App Support directory and try
> relaunching. When I get home, I'll try both.
>
> I'll keep y'all apprised.
>
> Thanks
>
> On Sat, Apr 12, 2008 at 4:28 PM, Windsor Smith <WindsorS@mindspring.com>
> wrote:
>
> >
> > Ron,
> >
> > Whenever a Mac application consistently crashes upon launch and I can't
> > figure out why, the first thing I do is create a clean, new test accoun=
t,
> > log in to it, and try to launch the app from there. (You've effectively
> > already done this step.) If the app launches properly in one account bu=
t not
> > another, then a likely culprit is some corrupted preference file or
> > application support file buried in the home folder/directory of the
> > problematic account.
> >
> > At that point I start either trashing (followed by "Empty Trash") the
> > .plist files in the problematic account which are related to the app, o=
r at
> > least moving them somewhere other than the folder where they usually re=
side,
> > such as the desktop. Those .plist files are usually in
> > ~/Library/Preferences, often with a file name that looks like
> > "com.<company>.<application>....plist". (Note: Tilde '~' is Unix shorth=
and
> > for an account's home directory; for example, ~/Library in my own accou=
nt
> > would be /Users/windsor/Library.)
> >
> > If the app still crashes on launch then I perform the same procedure
> > with any other application support files I can find which appear to be =
both
> > related to the crashing app, and also specific to the problematic accou=
nt.
> > If they exist, they're probably in ~/Library/Application Support.
> >
> > BTW, I think in most cases you can navigate a Finder window to ~/Librar=
y
> > and simply do a local file name search (using the app name as the searc=
h's
> > keyword) to find some likely suspects, but, when I tried that just now,=
the
> > search results mysteriously omitted many of the Compressor files that I=
know
> > exist, including the .plist files; I have no idea why.
> >
> > Anyway, that approach has fixed launch problems for me at least three
> > times in the past; hope it works for you.
> >
> > -- Windsor Smith
> > -- Producer/Director/Editor "Parents, Families & Friends" (cable access=
)
> >
> >
> >
> > On Apr 12, 2008, at 09:20, Ron Dawson wrote:
> >
> > So, I have a new twist with my FCS woes. I reinstalled Final Cut Studio
> > update and that fixed my previous problem of it bailing out on launch.
> > That's the good news. The bad news is that now Compressor won't open wh=
en
> > I'm logged into my main OS account. I just hangs. When I log into the o=
ther
> > OS account, it opens fine. Any bright ideas? I ran repair permissions.
> >
> > stats:
> > FCP 6.0.2
> > Compressor 3.0.3
> >
> >
> > --
> > Ron Dawson, Creative Director
> > (408) 884-1497 ext. 705
> > http://www.cinematicstudios.com
> >
> > Ron Dawson makes the EventDV 25, one of 25 Top Videographers in Industr=
y
> > as voted by our peers:
> > http://www.eventdv.net/downloads/2007EventDV25.pdf
> >
> > New promo video and website solutions by Cinematic Studios and
> > liveBooks:
> > http://livebooks.com/packages/luminance
> >
> > Look into these other great resources from Cinematic Studios:
> > =95 Video Services for Pro Photographers:
> > http://www.cinematicstudios.com/prophoto
> > =95 Small Business Tips: http://www.cinematicstudios.com/blog
> > =95 Inspirational Audio Podcasts for Pro Photographers and Filmmakers:
> > http://www.fstopbeyond.com
> > =95 Personal Event Video Production: http://www.milestonemomentfilms.co=
m
> >
> >
> >
>
>
> --
> Ron Dawson, Creative Director
> (408) 884-1497 ext. 705
> http://www.cinematicstudios.com
>
> Ron Dawson makes the EventDV 25, one of 25 Top Videographers in Industry
> as voted by our peers:
> http://www.eventdv.net/downloads/2007EventDV25.pdf
>
> New promo video and website solutions by Cinematic Studios and liveBooks:
> http://livebooks.com/packages/luminance
>
> Look into these other great resources from Cinematic Studios:
> =95 Video Services for Pro Photographers:
> http://www.cinematicstudios.com/prophoto
> =95 Small Business Tips: http://www.cinematicstudios.com/blog
> =95 Inspirational Audio Podcasts for Pro Photographers and Filmmakers:
> http://www.fstopbeyond.com
> =95 Personal Event Video Production: http://www.milestonemomentfilms.com
>
--=20
Ron Dawson, Creative Director
(408) 884-1497 ext. 705
http://www.cinematicstudios.com
Ron Dawson makes the EventDV 25, one of 25 Top Videographers in Industry as
voted by our peers:
http://www.eventdv.net/downloads/2007EventDV25.pdf
New promo video and website solutions by Cinematic Studios and liveBooks:
http://livebooks.com/packages/luminance
Look into these other great resources from Cinematic Studios:
=95 Video Services for Pro Photographers:
http://www.cinematicstudios.com/prophoto
=95 Small Business Tips: http://www.cinematicstudios.com/blog
=95 Inspirational Audio Podcasts for Pro Photographers and Filmmakers:
http://www.fstopbeyond.com
=95 Personal Event Video Production: http://www.milestonemomentfilms.com
------=_Part_732_19515498.1208055187877
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PROBLEM SOLVED<br><br>Moving the Compressor folder from Username/Library/Ap=
plication Support/ to deskstop and relaunching solved problem.<br><br><div =
class=3D"gmail_quote">On Sat, Apr 12, 2008 at 6:12 PM, Ron Dawson <<a hr=
ef=3D"mailto:ron@cinematicstudios.com">ron@cinematicstudios.com</a>> wro=
te:<br>
<blockquote class=3D"gmail_quote" style=3D"border-left: 1px solid rgb(204, =
204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hey Windsor,<div>=
<br></div><div>Thanks so much for the detailed suggestion. I'm writing =
from my local apple store where a Mac tech suggested something similar. He =
told me to remove the Compressor folder from the App Support directory and =
try relaunching. When I get home, I'll try both.</div>
<div><br></div><div>I'll keep y'all apprised.</div><div><br></div><=
div>Thanks</div><div><div></div><div class=3D"Wj3C7c"><div><br><div class=
=3D"gmail_quote">On Sat, Apr 12, 2008 at 4:28 PM, Windsor Smith <<a href=
=3D"mailto:WindsorS@mindspring.com" target=3D"_blank">WindsorS@mindspring.c=
om</a>> wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"border-left: 1px solid rgb(204, =
204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div style=3D""><=
div><br></div><div>Ron,</div><div><br></div><div>Whenever a Mac application=
consistently crashes upon launch and I can't figure out why, the first=
thing I do is create a clean, new test account, log in to it, and try to l=
aunch the app from there. (You've effectively already done this step.) =
If the app launches properly in one account but not another, then a likely =
culprit is some corrupted preference file or application support file burie=
d in the home folder/directory of the problematic account.</div>
<div><br></div><div>At that point I start either trashing (followed by &quo=
t;Empty Trash") the .plist files in the problematic account which are =
related to the app, or at least moving them somewhere other than the folder=
where they usually reside, such as the desktop. Those .plist files are usu=
ally in ~/Library/Preferences, often with a file name that looks like "=
;com.<company>.<application>....plist". (Note: Tilde '=
~' is Unix shorthand for an account's home directory; for example, =
~/Library in my own account would be /Users/windsor/Library.)</div>
<div><br></div><div>If the app still crashes on launch then I perform the s=
ame procedure with any other application support files I can find which app=
ear to be both related to the crashing app, and also specific to the proble=
matic account. If they exist, they're probably in ~/Library/Application=
Support.</div>
<div><br></div><div>BTW, I think in most cases you can navigate a Finder wi=
ndow to ~/Library and simply do a local file name search (using the app nam=
e as the search's keyword) to find some likely suspects, but, when I tr=
ied that just now, the search results mysteriously omitted many of the Comp=
ressor files that I know exist, including the .plist files; I have no idea =
why.</div>
<div><br></div><div>Anyway, that approach has fixed launch problems for me =
at least three times in the past; hope it works for you.</div><div><br></di=
v><font color=3D"#888888"><div>-- Windsor Smith</div><div>-- Producer/Direc=
tor/Editor "Parents, Families & Friends" (cable access)</div>
</font><div><div></div><div><div><br></div><div><br></div><br><div>On Apr 1=
2, 2008, at 09:20, Ron Dawson wrote:<br><blockquote type=3D"cite">So, I hav=
e a new twist with my FCS woes. I reinstalled Final Cut Studio update and t=
hat fixed my previous problem of it bailing out on launch. That's the g=
ood news. The bad news is that now Compressor won't open when I'm l=
ogged into my main OS account. I just hangs. When I log into the other OS a=
ccount, it opens fine. Any bright ideas? I ran repair permissions.<br>
<br>stats:<br>FCP 6.0.2<br>Compressor 3.0.3<br><br clear=3D"all"><br>-- <b=
r>Ron Dawson, Creative Director<br>(408) 884-1497 ext. 705<br><a href=3D"ht=
tp://www.cinematicstudios.com" target=3D"_blank">http://www.cinematicstudio=
s.com</a><br>
<br>Ron Dawson makes the EventDV 25, one of 25 Top Videographers in Industr=
y as voted by our peers:<br> <a href=3D"http://www.eventdv.net/downloads/20=
07EventDV25.pdf" target=3D"_blank">http://www.eventdv.net/downloads/2007Eve=
ntDV25.pdf</a><br>
<br>New promo video and website solutions by Cinematic Studios and liveBook=
s:<br><a href=3D"http://livebooks.com/packages/luminance" target=3D"_blank"=
>http://livebooks.com/packages/luminance</a><br> <br>Look into these other =
great resources from Cinematic Studios:<br>
=95 Video Services for Pro Photographers: <a href=3D"http://www.cinematicst=
udios.com/prophoto" target=3D"_blank">http://www.cinematicstudios.com/proph=
oto</a><br>=95 Small Business Tips: <a href=3D"http://www.cinematicstudios.=
com/blog" target=3D"_blank">http://www.cinematicstudios.com/blog</a><br>
=95 Inspirational Audio Podcasts for Pro Photographers and Filmmakers: <a =
href=3D"http://www.fstopbeyond.com" target=3D"_blank">http://www.fstopbeyon=
d.com</a><br>=95 Personal Event Video Production: <a href=3D"http://www.mil=
estonemomentfilms.com" target=3D"_blank">http://www.milestonemomentfilms.co=
m</a></blockquote>
</div><br></div></div></div></blockquote></div><br><br clear=3D"all"><br>--=
<br>Ron Dawson, Creative Director<br>(408) 884-1497 ext. 705<br><a href=3D=
"http://www.cinematicstudios.com" target=3D"_blank">http://www.cinematicstu=
dios.com</a><br>
<br>
Ron Dawson makes the EventDV 25, one of 25 Top Videographers in Industry as=
voted by our peers:<br><a href=3D"http://www.eventdv.net/downloads/2007Eve=
ntDV25.pdf" target=3D"_blank">http://www.eventdv.net/downloads/2007EventDV2=
5.pdf</a><br>
<br>
New promo video and website solutions by Cinematic Studios and liveBooks:<b=
r><a href=3D"http://livebooks.com/packages/luminance" target=3D"_blank">htt=
p://livebooks.com/packages/luminance</a><br><br>Look into these other great=
resources from Cinematic Studios:<br>
=95 Video Services for Pro Photographers: <a href=3D"http://www.cinematicst=
udios.com/prophoto" target=3D"_blank">http://www.cinematicstudios.com/proph=
oto</a><br>=95 Small Business Tips: <a href=3D"http://www.cinematicstudios.=
com/blog" target=3D"_blank">http://www.cinematicstudios.com/blog</a><br>
=95 Inspirational Audio Podcasts for Pro Photographers and Filmmakers: <a h=
ref=3D"http://www.fstopbeyond.com" target=3D"_blank">http://www.fstopbeyond=
.com</a><br>=95 Personal Event Video Production: <a href=3D"http://www.mile=
stonemomentfilms.com" target=3D"_blank">http://www.milestonemomentfilms.com=
</a>
</div>
</div></div></blockquote></div><br><br clear=3D"all"><br>-- <br>Ron Dawson,=
Creative Director<br>(408) 884-1497 ext. 705<br><a href=3D"http://www.cine=
maticstudios.com">http://www.cinematicstudios.com</a><br><br>Ron Dawson mak=
es the EventDV 25, one of 25 Top Videographers in Industry as voted by our =
peers:<br>
<a href=3D"http://www.eventdv.net/downloads/2007EventDV25.pdf">http://www.e=
ventdv.net/downloads/2007EventDV25.pdf</a><br><br>New promo video and websi=
te solutions by Cinematic Studios and liveBooks:<br><a href=3D"http://liveb=
ooks.com/packages/luminance">http://livebooks.com/packages/luminance</a><br=
>
<br>Look into these other great resources from Cinematic Studios:<br>=95 Vi=
deo Services for Pro Photographers: <a href=3D"http://www.cinematicstudios.=
com/prophoto">http://www.cinematicstudios.com/prophoto</a><br>=95 Small Bus=
iness Tips: <a href=3D"http://www.cinematicstudios.com/blog">http://www.cin=
ematicstudios.com/blog</a><br>
=95 Inspirational Audio Podcasts for Pro Photographers and Filmmakers: <a h=
ref=3D"http://www.fstopbeyond.com">http://www.fstopbeyond.com</a><br>=95 Pe=
rsonal Event Video Production: <a href=3D"http://www.milestonemomentfilms.c=
om">http://www.milestonemomentfilms.com</a>
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